INNOVATE WITH PURPOSE
SMG CLIENT CONNECT
7 NOVEMBER 2019
KIMPTON FITZROY HOTEL
Russell Square, London
INNOVATE WITH PURPOSE
SMG CLIENT CONNECT
7 NOVEMBER 2019
KIMPTON FITZROY HOTEL
Russell Square, London
HEAR FROM BUSINESS INNOVATORS + CX PROS AT THE FOREFRONT OF THE INDUSTRY.
Entrepreneur.
Business visionary.
Bestselling author of Powered By Change.
Change-maker.
Social activist.
#DoSomething
ForNothing
CEO.
Retail leader.
Change architect.
Operations Director.
Global restaurant leader.
Growth strategist.
Your brand’s success depends on your ability to envision the future. At Client Connect 2019 we’ll establish a new vision—for your data, your insights, and the future of customer feedback management.
Learn from leaders + innovators who are driving business and cultural change.
Gain insights from SMG clients who are creating memorable experiences and driving customer loyalty.
Share + connect with others in an intimate setting (it’s the number one reason attendees return each year).
THURSDAY 7 NOVEMBER
Event at a glance
9:00–9:30am
Registration + coffee
9:30am–12:45pm
Welcome
Keynote | Jonathan MacDonald
SMG technology roadmap
Client speaker
12:45–2:00 pm
Lunch
2:00–5:00 pm
SMG insights
Top Partnership Insights Awards
Client speaker | Mike Logue
Keynote | Josh Coombes
5:00–6:00 pm
Cocktail reception
6:00–8:00 pm
Dinner + networking
1–8 Russell Square, Bloomsbury,
London WC1B 5BE, UK
Overlooking one of London’s lovely garden squares in the heart of central London, Kimpton Fitzroy London is perfectly poised to take advantage of the city’s many delights.
VISIT WEBSITEThe London Underground provides quick and easy travel across the capital. Russell Square Underground station (Piccadilly line) is next to Kimpton Fitzroy London and has direct connections to King’s Cross St Pancras station and Heathrow airport, with Covent Garden, Leicester Square, and Knightsbridge a few stops away.
more informationThe nearest car park is at Bloomsbury Square (WC1A 2RJ) or Brunswick Square (WC1N 1AF). Both are inside the London congestion zone, for which a daily charge is made for cars driven between 7am and 6pm, Monday to Friday.
directions to bloomsbury square directions to brunswick squareYour registration is not valid until you have successfully completed the entire registration process and received a printable confirmation page and email confirmation.
Please submit written cancellations to Kristen Crane at [email protected] by Monday 4 November.
Kristen Crane
[email protected]
Paul Arnhold
[email protected]